F.A.Q.
Q: What is Habito?
A: Habito is a fashion brand that creates unique attires inspired by Sri Lanka's rich culture and heritage. We offer a limited drop website featuring one-of-a-kind pieces that are exclusive to Habito.
Q: How are Habito's clothes made?
A: Habito's clothes are made with the utmost care and attention to detail, using only the finest materials and techniques. We work with skilled artisans and craftsmen in Sri Lanka who bring our designs to life.
Q: How do I find my size?
A: We offer a size chart on each product page to help you find your perfect fit. We also offer custom tailoring services for a more personalized fit. If you have any questions about sizing or fit, please reach out to our customer service team.
Q: Are Habito's clothes sustainable?
A: Yes, we are committed to reducing our impact on the environment and implementing sustainable practices in our production processes. We use sustainable materials like organic cotton, linen, hemp, and recycled fabrics, and we implement ethical production practices to reduce waste and energy consumption.
Q: What is your return policy?
A: We offer free returns within 07 days of receipt of your order, provided the item is in its original condition and packaging. If you wish to return an item, please contact our customer service team for assistance.
Q: How do I care for my Habito clothes?
A: We recommend following the care instructions on each product page to ensure the longevity of your Habito clothes. In general, we recommend washing in cold water, air-drying, and avoiding harsh chemicals or bleach.
Q: How can I stay up-to-date with Habito's latest releases and promotions?
A: You can sign up for our newsletter to receive updates on our latest releases and promotions. You can also follow us on social media for daily inspiration and behind-the-scenes looks at our production process.
Q: Is Habito's clothing made in Sri Lanka?
A: Yes, Habito's clothing is made in Sri Lanka. We work with local artisans and craftsmen who bring our designs to life using traditional techniques and materials.
Q: Are the materials used in Habito's clothing locally sourced?
A: Yes, we source our materials from local suppliers in Sri Lanka whenever possible. We believe in supporting local communities and preserving traditional craftsmanship.
Q: Can I visit Habito's production facilities in Sri Lanka?
A: At this time, we do not offer public tours of our production facilities. However, we are always happy to answer any questions you may have about our production process and sustainability initiatives.
Q: Does Habito offer custom design services?
A: Yes, we offer custom design services for customers who want a more personalized experience. Please contact our customer service team for more information on custom design options.
Q: What payment methods does Habito accept?
A: We accept all major credit and debit cards, as well as PayPal and other popular payment methods. We use a secure payment gateway to protect your personal and financial information.
Q: How long does shipping take?
A: Shipping times vary depending on your location and the shipping method you choose at checkout. We offer standard and express shipping options. Please refer to our shipping policy for more information.
Q: How can I contact Habito's customer service team?
A: You can contact our customer service team via email or phone. Our contact information can be found on our website under the "Contact Us" section. We are always happy to assist you with any questions or concerns you may have.